Westa AI Solutions (“Westa AI”, “we”, “our”, or “us”) operates Aurex (aurex.westaai.com). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
Information you provide:
- Demo request submissions: name, email address, company name, job title, and any message you include.
- Account registration (via Clerk): email address, name, and other profile information you choose to provide.
Information collected automatically:
- Usage data: pages visited, features used, and session timestamps.
- Technical data: IP address, browser type, and device type.
2. How We Use Your Information
- To respond to demo requests and schedule product demonstrations.
- To provide, operate, and maintain the Aurex service.
- To communicate service updates, security notices, and support responses.
- To analyze and improve platform performance and user experience.
We do not sell your personal information to third parties.
3. Third-Party Services
We use the following third-party services that may process your data on our behalf:
- Clerk (clerk.com) — user authentication and account management.
- Email service providers — delivery of transactional and notification emails.
These providers operate under their own privacy policies and data processing agreements.
4. Cookies
Aurex uses essential cookies required for authentication and session management, provided by Clerk. We do not use advertising, tracking, or analytics cookies beyond what is necessary for the platform to function.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you request deletion of your account or data, we will remove your information within a reasonable timeframe, subject to any legal obligations that require us to retain certain records.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your personal data.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at info@westaai.com.
7. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of Aurex after any changes constitutes your acceptance of the revised policy.
9. Contact
For privacy-related questions or requests, please contact us at info@westaai.com or visit westaai.com/contact.