These Terms of Service (“Terms”) govern your access to and use of Aurex (“the Service”), operated by Westa AI Solutions (“Westa AI”, “we”, “us”, or “our”). By accessing or using Aurex, you agree to be bound by these Terms and our Privacy Policy.
1. Acceptance of Terms
By creating an account, submitting a demo request, or using any part of the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use the Service.
2. Description of Service
Aurex is an AI-powered product knowledge platform that enables businesses to query, navigate, and interact with their product catalog through natural language. The Service is intended for business use only. Features, availability, and pricing are subject to change at our discretion.
3. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at info@westaai.com of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful or unauthorized purpose.
- Attempt to gain unauthorized access to any part of the Service or its infrastructure.
- Reverse engineer, decompile, or extract proprietary algorithms, models, or systems.
- Upload or transmit content that infringes the intellectual property or privacy rights of any third party.
- Use the Service to build a competing product or service.
5. Intellectual Property
The Aurex platform — including its AI models, interface, design, and underlying technology — is the exclusive property of Westa AI Solutions. Your product data, documents, and content remain your property. By uploading content to Aurex, you grant Westa AI a limited, non-exclusive license to process that content solely for the purpose of providing the Service to you.
6. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, express or implied. Aurex AI responses are generated automatically and may contain errors or inaccuracies. You are solely responsible for reviewing and verifying any AI-generated information before acting on it. Westa AI does not warrant that the Service will be uninterrupted, error-free, or meet your specific requirements.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Westa AI Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or business opportunities — arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Canada.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after any changes constitutes your agreement to the revised Terms. If the changes are material, we will make reasonable efforts to notify you via email or a notice on the Service.
10. Contact
Questions about these Terms should be directed to info@westaai.com or visit westaai.com/contact.